Privacy Policy for Compass & Quill

At Compass & Quill, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or engage with our services, which include itinerary planning, travel guide creation, route optimization, destination insights, travel safety consulting, bespoke travel experiences, corporate travel solutions, and local tour guiding support.

We provide comprehensive travel planning and guidance services, and in doing so, we sometimes need to collect personal data. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register for our services, express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us.

Derivative Data

Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our service.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our service to:

• Create and manage your account.
• Deliver bespoke travel experiences and services.
• Communicate with you regarding your service requests and inquiries.
• Process transactions and send notices about your transactions.
• Improve our website services, and overall user experience.
• Provide you with travel-related updates, insights, and recommendations.
• Administer promotions and surveys.
• Request feedback and contact you about your use of our service.
• Resolve disputes and troubleshoot problems.
• Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Compass & Quill

315 Fleet Street, Floor 4,

London, Greater London, EC4A 2BB,

United Kingdom